Patients
How Do I Become a Patient?
Applications are available in person only; we do not have a digital version at this time. You can take it with you or fill it out onsite, but we must have the completed application, proof of residency, proof of household income, and a copy of your photo ID before we can schedule an appointment for you.
- Uninsured
We only accept patients with no medical insurance (Medicare is considered insurance).
- Hood County Resident
You must provide proof that you live in Hood County (utility bill, lease, other mail).
- Application
We have a short application and medical history that must be completed prior to making an appointment.
- Proof of Household Income
Previous year's tax return preferred, most recent paystub if official tax documents are unavailable.
- Photo ID
*The Ken Hill Health Center provides healthcare to all and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.
Services We Offer
Adult Healthcare
Children's Healthcare
Vision
You must qualify and be referred by your Ken Hill provider, not all patients will receive vision services.
Behavioral
You must qualify and be referred by your Ken Hill provider, not all patients will receive behavioral services.
Prescriptions
Some medications are available at no charge from our in-house pharmacy; please remember to donate! Our providers may also write you a prescription that you are responsible for filling/paying for.
Labs
We offer limited in-house labs and refer to LabCorp for any additional labs. We cover the cost of those labs but request you pay for all or a portion of them in the form of a donation.
Imaging
We refer to TouchStone Imaging, most patients qualify for their patient assistance program resulting in a 90-100% discount.
Women's Health
We refer to Texas Health Resources mobile unit. Most patients qualify for their free services when THR has grant funds available.
Some Frequently Asked Questions
Here are some questions we get asked often. But we are just a phone call away to answer your question!
To become a Ken Hill Health Center patient you must be:
- Uninsured - We only accept patients with no medical insurance (Medicare is considered insurance).
- Hood County Resident - You must provide proof that you live in Hood County (utility bill, lease, other mail).
- Application - We have a short application and medical history that must be completed prior to making an appointment.
- Proof of Household Income
- Photo ID
- Adult Healthcare
Children’s Healthcare
Vision - must qualify and be referred by your Ken Hill provider, not all patients will receive vision services. - Behavioral - must qualify and be referred by your Ken Hill provider, not all patients will receive behavioral services.
- Prescriptions - some medications are available at no charge from our in-house
pharmacy; please remember to donate! Our providers may also write you a prescription that you are responsible for filling/paying for. - Labs - we offer limited in-house labs and refer to LabCorp for any additional labs. We cover the cost of those labs but request you pay for all or a portion of them in the form of a donation.
- Imaging - we refer to TouchStone Imaging, most patients qualify for their patient assistance program resulting in a 90-100%
discount. - Women’s Health - we refer to Texas Health Resources mobile unit. Most patients qualify for their free services when THR has grant funds available.
Dental, chemo/cancer, dialysis, pregnancy, emergency medicine, psychiatric issues, substance abuse, etc.
We are able to make referrals in some cases.
We do not charge a fee for the service you receive, so making a donation at every appointment is critical for us to continue to operate!
Two “No Shows” within one year results in a six-month suspension of appointments and medication refills. Patients are considered a “No Show” if an appointment is missed without a 24-hour notice. To avoid no shows, we even have a text line available (682) 279-4540.
Missed appointments result in us not being able to see someone in need.
Reach out to your pharmacy as soon as you run low on medications for a refill. Our doctors are volunteers and not here daily.
We ask that you bring your medication or a list of all your medication and dosages to all your appointments.
Have Questions?
Questions about becoming a patient, questions about our services, or any other patient-related questions? Fill this out, and Kevin will get back to you!
Or you can email him directly at: ptadvocate@ruthsplaceclinic.org
HOW IT WORKS
Patient Assistance Program
Sometimes a patient has needs that we cannot meet within our clinic walls. To ensure that we are part of the solution and not just sending our patients out the door without resources, we have allocated part of the grant from the Kenneth Hill Foundation to help assist patients who need a specialist, medical equipment, further testing, etc. Our criteria:
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Patient must be a current Ken Hill Health Center patient
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Patient must be referred to the Patient assistance Program by their KHHC provider
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Patient must attend an interview with the Director of Patient Services
When all required documents are collected and the interview is complete, the Director of Patient Services will submit the application to our physician board, which will make the final decision on whether patient assistance is warranted or not. Ther are limited funds available for this program; not all patients will be nominated, and not all needs will be granted. It is our goal to help as many patients as we can with every donation received!
Partner Agencies
All of the services you receive are paid for by the Ken Hill Health Center through the generosity of others, we do not receive funding from the state or federal government. In fact, the majority of our funding comes from individuals, groups, and foundations in Hood County!
HOW IT WORKS
Patient Assistance Program
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Patient completes an application to become a KHHC patient. - All patients must provide proof that they are a Hood County resident and they must not have health insurance.
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Patient meets with our Director of Patient Services to establish need and identify non-medical determinants of health.
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Appointments are scheduled either in our clinic or at yours. - Providers supply us with their availability or number of patients they are willing to see and we do the rest!
- We schedule the appointments and send reminders.
- No Shows result in the patient’s privilege to see specialists being revoked.